1. General ProvisionsThis Privacy Policy (hereinafter – Policy) has been developed in accordance with the Law on Personal Data Protection of Montenegro ("Official Gazette of Montenegro", No. 079/08, 070/09, 044/12, 022/17, 077/24) and the General Data Protection Regulation (GDPR) 2016/679 of the European Union. The Policy establishes the rules for the collection, processing, storage, and protection of personal data of website users.
MINDER (hereinafter – Operator) is committed to protecting the confidentiality and security of personal data provided by website users. Users have the right to full information about how their data is processed and may exercise their rights in accordance with the law.
2. Data ControllerThe Data Controller is MINDER, registered at MINDER doo, BUDVA, PIB 03435814 RB 51032644, 17-А 28, Petrovac Budva, email:
info@minder.company. The Data Protection Officer (DPO) can be contacted via email at:
info@minder.company.
3. Personal Data CollectedThe personal data collected and processed by the Operator includes, but is not limited to:
- Full name;
- Contact information (email address, phone number);
- Residential address;
- Payment information (in case of financial transactions);
- Other information necessary for the provision of services.
4. Purpose of Data Collection and ProcessingThe Operator processes personal data solely for the following purposes:
- Providing access to website services;
- Fulfilling contractual obligations to users;
- Carrying out financial transactions related to the use of the website's services;
- Sending informational and marketing communications (with user consent);
- Providing technical support and improving website functionality.
5. Legal Basis for Data ProcessingThe processing of personal data is carried out based on the following legal grounds:
- User consent for data processing (Article 10 of the Montenegro Law on Personal Data Protection);
- Necessity for the performance of a contract (Article 12 of the Law);
- Legitimate interests of the Operator, such as ensuring data security or improving user experience;
- Compliance with legal obligations under Montenegrin law.
6. User RightsUsers have the following rights concerning their personal data:
- Right of access to their data;
- Right to rectify data;
- Right to delete data ("right to be forgotten");
- Right to restrict processing;
- Right to data portability;
- Right to withdraw consent to data processing at any time;
- Right to lodge a complaint with the competent data protection authority (Agency for Personal Data Protection of Montenegro).
7. Data Retention PeriodPersonal data is stored by the Operator for the time necessary to fulfill the purposes of the processing but no longer than required by law. Once the purpose of processing is fulfilled, the data will be deleted or anonymized.
8. Data Transfer to Third PartiesThe Operator transfers personal data to third parties only in the following cases:
- Upon request from government authorities, in accordance with the law;
- To fulfill contractual obligations to users;
- To data processors who provide a level of protection consistent with GDPR and Montenegrin legal requirements.
9. Data SecurityThe Operator takes all necessary organizational and technical measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. This includes the use of data encryption, access control systems, and regular security audits.
10. Policy ChangesThe Operator reserves the right to make changes to this Policy. All changes will be published on the website, and users will be informed of any significant changes to the way their data is processed.
11. Contact InformationFor questions related to the processing of personal data, users can contact via email at
info@minder.company or send written inquiries to: MINDER, registered at MINDER doo, BUDVA, PIB 03435814 RB 51032644, 17-А 28, Petrovac Budva.
This Policy comes into effect upon its publication on the website and remains in force until replaced by a new version.